A MONTHLY SUPPLEMENT OF RAKAN SARAWAK BULLETIN (People, events, activities and programmes which make for a total quality-managed Sarawak Civil Service) ISSN 1394-5726

Online Publisher:          Contents provided by:	TALIKHIDMAT (082-555999) The state Civil Service Hotline, TALIKHIDMAT, have continually received calls from members of the public about services rendered by government departments and agencies in Sarawak. The following are some of the calls received since January 1999 and the action taken to redress the problems brought up. If you see anything that needs immediate attention by government departments and agencies (e.g. anything that may be disruptive or could possibly cause harm to the public such as fallen trees, vandalized public phones and other amenities, etc.), please do not hesitate to call TALIKHIDMAT on 555999. The line is open 24 hours. All calls received will be channeled to the appropriate authorities for further action. It is YOUR channel for improved public services.     Case No. Summary of problems reported Action taken Time taken Action Agency K2 New telephone set cannot be used to call Peninsular Malaysia Problem rectified 1 day Telecom Malaysia Bread K3 Broken electrical cable at Japan Satan Repair work completed at 1300 hr. on 4/1/99 19 hours Sarawak Electricity Supply Corp. (SACS) K15 Streetlightings at Kpg.Samerah Paid not functioning Repair completed on 08/01/99 6 days, 21 hours SACS K24 Street lighting at Japan Bako not functioning Repair completed 08/01/99 6 days, 19 hours SACS K25 Decomposed waste at Japan Rubber not collected Daily collection has started 3 days, 20 hours Dewan Bandaraya Kuching Utara (DBKU) K28 Electricity failure at Uplands  area on 14/01/99 and 11/01/99 Repair completed on 11/01/99 1 day SESCO K30 Oil spill on road at Jln. Satok Oil spill cleaned 6 hours DBKU K32 Pothole at Jln. Satok Pothole filled up 13 days, Jabatan Kerja Raya K44 A coconut tree blocked traffic view at Jln. Pisang Tree branches trimmed 23 hours 2 days, DBKU K52 Overhanging tree branches at Jln. Bamfylde Corrective action taken on 01/02/99 5 days, 18 hours DBKU K57 Overgrown plants along Taman Yen Yen blocking motorists' view Plants trimmed 23 days, 23 hours Majlis Perbandaran Padawan K61 Leaking water pipe at Jln. Batu Kawa Pipe repaired 1 days, 3 hours Lembaga Air Kuching K74 Pothole along Jln. Tong Wei Tah Repair done 10 days, 17 hours Majlis Bandaraya Kuching Selatan
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