A MONTHLY SUPPLEMENT OF RAKAN SARAWAK BULLETIN (People, events, activities and programmes which make for a total quality-managed Sarawak Civil Service) ISSN 1394-5726

Online Publisher:          Contents provided by:	DUE PROTECTION FOR THE CONSUMERS Practically all of us are consumers and users of goods and services throughout aou lives. However, in some cases, concumers are themselves producers. We can be the producers of goods and services but at the same time we are also consuming those which we produce. For example, the producer of instant noodles are also the consumer of that product. Owners of hotels and departments are themselves users of those establishments. What would happen if, for intance, a consumer buy goods which are faulty or being sold goods which are the past their due dates? What are the redress open to the consumer againts the seller and producer of such goods or services? As such, our rights as consumers as well as producers, are governed by laws ang regulations enacted by Parliament. This is to ensure that noth consumers and producers are aware that their activities are regulated by the government so as to avoid unfair advantage of one over the other. In Malaysia, 29 different legislation exist with the objective of protecting consumers. The lagislations are currently under the jurisdiction and administration of various Ministries. The following table shows the various legislation whose main objectives are te protection of consumers.   NO. LEGISLATION OBJECTIVE ENFORCING AGENCY 1. Price Control Act 1946 to provide powers fort the government to control price of goods Ministry of Domestic Trade and Consumer Affairs 2. Control of Supplies Act 1961 to control supply of goods to ensure there is no shortage Ministry of Domestic Trade and Consumer Affairs 3. Lembaga Padi dan Beras Negara Act 1971 to control the supply of padi and rice Ministry of Agriculture and to ensure stabilisation of price 4. Control of Rent Act 1966 to provide power to fix the rate of the rent in respect of controlled premises Ministry of Housing and Local Gevernment 5. Road Transport act 1987 to control services of public vehicles Ministry of Transoprt 6. Standard and Industrial Research Institute of Malaysia (Incorporation  Act 1975) to provide standards and researches in respect of products marketed in the country Ministry if Science, Technology  and Environment 7. Food Act 1983 to control sale of food Ministry of Health 8. Prevention and Control of Infectious Diseases Act 1988 to control and prevent infectious diseases Ministry of Health 9. Drugs (Sales and Advertisement Ordinance 1956 to control and prohibit use of advertisement in respect of drugs Ministry of Health 10. Factories and Machinery Act 1967 to control the registration and inspection of factories and machinery for safety purpose Ministry of Human Resources 11. Pesticides Act 1974 to control importation, production, sale and storage of pesticides Ministry of Agriculture 12. Animals Ordinance 1953 to control importation and exportation of animals Ministry of Agriculture 13. Sale of Drugs Act 1952 to control importation, exportation, production, sale and use of dangerous drugs Ministry of Health 14. Electricity Act 1949 the Act allows for fixing of rates/charges by Tenaga Nasional  and in respect of licensing produce to be followed Ministry of Energy, Multimedia and Telecommunications 15. Poisons Act 1952 to control importation, exportation, ownership, manufacturing, storage, transportation, sale and use of poisons Ministry of Health 16. Environmental Quality Act 1974 to co-ordinate all activities in respect of waste disposal to protect the environmental quality Ministry if Science, Technology and Environment 17. Trade Descriptions Act 1972 to prohibit misdescriptions of goods, false statement in respect of services, accomodation and facilities Ministry of Domestic Trade and Consumer Affairs 18. Registration of Pharmatics Ordinance 1951 to oversee in respect of registration of pharmacists Ministry of Health 19. Lembaga Kemajuan Ikan Act 1971 to promote fisheries industry and to control malpractices in its trading and marketing activities Ministry of Agriculture 20. Hire Purchase Act 1967 to control hire-purchase transaction in terms of forms and contents off the agreements Ministry of Domestic Trade and Consumer Affairs 21. Insurances Act 1963 to control the activities of insurance companies by the way of registration Ministry of Finance 22. Moneylanders Ordinance 1951 to control the activities of moneylending and licensing procedures Ministry of Finance 23. Pawnbrokers Act 1972 to control and license the activities of pawnbrokers Ministry of Housing and Local Government 24. Sale of Goods Act 1950 to protect the interest of parties involved suitability and product guarantee in the sale of goods including consumers in terms of suitability and product guarantee (Civil Sanctions.) 25. Contract Act 1950 terms of warranty of the goods to determine the obligations of parties in any contract (Civil Sanctions.) 26. Weights and Measures Act 1972 to establish units of weighing and measuring use for trade is in Metric Ministry of Domestic Trade and Consumer Affairs. 27. Housing Developers (Control and Licensing) Act 1966 to control and licensed housing activities to avoid illegal practices Ministry of Housing and Local Government 28. Finance (Banking and Financial Institutions) Act 1986 to control and license banking and financial institutions Bank Negara Malaysia 29. Direct Sales Act 1993 to control and license direct selling companies Ministry of Domestic Trade and Consumer Affairs Knowledge increase in the porportion to it use - that is, the more we teach, the move we learn. H.P Blavatsky (1831-1891)
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