SARAWAK'S FIRST INTERNATIONAL QUALITY CONGRESS
SARAWAK IQC'99
10-13 October 1999
Crowne Plaza Reverside Kuching
Kuching, Sarawak, Malaysia
Successes in Quality Management:
Sharing of Global Approaches
A highly relevant and participative congress highlighting the global
approaches that have delivered success in world-renowed organisations...
a MUST for organisations and individuals who go for QUALITY
Learn from and share ideas with internationally acknowledged quality
gururs and experts...
Dr. James Harrington, our Keynotr Speaker, is a highly regarded
and much-sought-after educator and speaker on Quality, Benchmarking, Business
Process Improvement and Performance Improvement. He provided key inputs
in developing the ISO 9000 Quality System Starndard. A prolific author,
Dr. James Harrington's ("The Improvement Process", The Quality/Profit
Connection","ISO 9000 and Beyond") are now valuable reference materials
in the field of quality management.
Quality experts from Malaysia and other countries will also be presenting
papers in the various streams:
Streams A - Employee Empowerment and Bechmarking
Approaches
Streams B - Approaches to the Improvement Process
Streams C - Quality Improvement Tools
Streams D - Quality in Public Sector Organizations
Register NOW
For registration / firther details:
Sarawak ICQ'99
c/o Faradale Media - M Sdn Bhd,
2nd Floor, Lot 2749 Central Park Commercial
Centre,
3 1/2 Mile Jln Tun Ahmad Zaidi Adruce,
93250 Kuching, Sarawak, Malaysia.
Tel: 6082-236629
Fax: 6082-234498
E-mail: fmediam@po.jaring.my
Website: www.greentiger-sarawak.com
PLENARY SESSION TOPICS
Best Quality Practces: Concepts of
the Leader
By Dr. Louis Schultz
Environmental Systems Leadership:
Its Role in Continous Quality Improvement
By Mr. Victor Cintron
Assessing the Quality of Leadership
By Dr. Louis Calingo
Effective Approaches to Total Quality
Management:
What works and Where it Works
By Dr. Federick R. Brodzinski
Partnership for Quality and Profitability:
A TQM Strategi
By Dr. Jose Gatchalian
Change Management : Organizational
Success in the Face Chaos
By Dr. Robert (Bob) P. Reid
The Quality Improvement Iniatives
: Malaysia's Experience
By Dato Aziz Mat
Role of Computerization in the Improvement
Process
By Mr. Edward Kolinka
Best Approaches to Benchmarking: Testimonilas
from the Leaders
By Engrs. Jose Gonzales Prado
| Organised By: |
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Chief Minister's
Department, Sarawak
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Angkatan Zaman
Mansang (AZAM)
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| Organised By: |
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Sarawak Development
Institute (SDI)
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Faradale Media - M
Sdn Bhd
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| Offical Publications |
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