Rangkaian Khidmat Awam Negeri Sarawak
A MONTHLY SUPPLEMENT OF RAKAN SARAWAK BULLETIN

(People, events, activities and programmes which make for a total quality-managed Sarawak Civil Service)

ISSN 1394-5726

 
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Using ICT as a Tool

Mr. Teo Tien Hiong, Chief Executive Officer of SAINS
“Don’t get carried away by technology. It is not the end all and be all of life or in business. Treat IT as a tool and use it as a tool,” advises the Chief Executive Office of Sarawak Information Systems (SAINS) Sdn Bhd, Mr Teo Tien Hiong. Sarawak has been able to transform itself from being a technology-starved state to a technology-savvy state within a decade by using ICT as a tool to make this journey forward. The Sarawak state government has been able to achieve this phenomenal technological rise through SAINS.

SAINS was initially set up in 1991 to address a problem area in the state public sector, i.e., the need for information technology (IT) is increasingly felt. At that time, the state government did not have the mechanism to manage the journey forward in ICT, hence the formation of SAINS that began its operation in 1992. The company helped the Sarawak Government to use ICT and internalize IT into the efficient conduction of business internally, and also to provide effective service to the general public.

In 1993, the State Information Technology and Resources Council (SITRC) was formed to work with SAINS. SITRC will be involved in policy making and strategic planning while SAINS will be the operator and energizer of these policies and plans. The first Strategic IT Master Plan for the State Civil Service was set up in 1993.

For the first 5 years from 1992 to 1997, SAINS concentrated in providing the government with better electronic systems for it to reach out more effectively and efficiently to its clientele. This responsibility is still true today. From 1997 to 2002, SAINS started to look beyond Sarawak where the knowledge of IT could be used to benefit the State, e.g., reference applications began to be shared outside the State. Through this sharing, the means to generate revenue became possible which invariably assisted in lowering costs for the state government.

SAINS wants to build a critical mass of skills in Sarawak that can grow and become self-sustaining. By doing so, the State can better take care of its ICT requirements and at the same time create a local IT industry in Sarawak. For the next coming 5 years, SAINS will look into bringing in cutting edge technology to Sarawak, nurturing the skills of the people and add value to the burgeoning state’s IT industry.

Launching of E-Syariah by the Prime Minister of Malaysia, YAB Dato' Seri Dr. Mahathir Mohamad, on 7 February 2003
Despite facing numerous challenges since its formation, SAINS has managed to achieve credible success and national recognition. With a group staff of about 400, it is one of the major ICT company in Malaysia, and the largest company with the most comprehensive track record and skill base in Sarawak. SAINS has been able to provide better in terms of costs, skills, technology, solution and service delivery, and will continue to do so.

SAINS has developed in-house about 200 different software application systems for a wide range of clients to meet the specific requirements of the organisations. The software applications that SAINS developed for customers have been implemented in over 500 projects. For the future, SAINS is striving to push into the international markets where globalisation and a borderless world become the next frontier to be explored.

SAINS’ Mission:

Your long term ICT Solution and Service Provider based on mutual value creation and trust.



Reference Sites Developed by SAINS

No. Project Year Installed Application/Usage
1. Electronic Dewan Undangan Negeri (eDUN) 1993 First developed to assist users to perform speedy, accurate search and retrieval of desire documents from electronic document repository as and when needed for further processing, action or decision-making.
2. Development Project Monitoring System
(DPMS)
1995 Developed to provide users from the State Planning Unit (SPU) and Project Implementation & Monitoring Unit (PIMU), Sarawak, with the capability to monitor all state development projects and to make reporting of project matters easier such as project profile, project monitoring, geospatial information and analysis.
3. SarawakNet

1996

Designed and developed as an intranet for the Sarawak Government and other agencies to provide users with the capability to communicate easily with one another through the Wide Area Network (WAN). They are also able to obtain and share information with each other as well as with the rest of the world through the internet.
4. E-Syariah 2002 Developed to improve management of cases while streamlining the processes involved in registration of Syarie Lawyers. Daily operations are conducted more efficiently with use of Office Automation System while the computerised Library System of JKSM enhances searches, borrowing of books & reference materials for Judges & Registrars, and the E-Syariah Portal enable public access to information on court procedures, rules & regulations, and submit enquiries on status of cases. Faraid calculations could also now be performed over the internet.

 
 



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